HOW TO CONTACT THE POLICE
Please click on underlined links to be directed to more information.
999
Emergencies
Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.
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101
Call 101 if it is not an emergency.
You can also call 101 to give information to the police or make an enquiry.
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WOULD YOU LIKE TO SPEAK TO YOUR NEIGHBOURHOOD POLICE TEAM?
Merseyside Police have made significant changes to their website to make it easier for the public to identify who their local Police team are and to easily get in touch with them.
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On the Merseyside Police website this link:
www.merseyside.police.uk/area/your-area/merseyside/sefton/ lists all the electoral wards in Sefton. Selecting one (eg. Birkdale) leads to a page with local information for each ward. There are several tabs with useful information including:
On The Team: a list of the officers allocated to that neighbourhood team
Meetings and Events: several of the wards in Southport hold drop-in sessions for members of the public to meet their neighbourhood officers in an informal setting. At the time of writing there are regular sessions for Ainsdale, Birkdale, Cambridge, Dukes and Meols. Ad hoc sessions have been arranged for Norwood and Kew.
News: the latest updates for Sefton
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For non-urgent queries, when you would like to contact the Neighbourhood Police responsible for your local area, you can use the Police Community email b.community.hub.2@merseyside.police.uk
This email address is monitored by the Neighbourhood Police teams. If you put "For the attention of the (your ward eg Birkdale) Neighbourhood Police team", it will be picked up by a local Police officer with responsibility for your area.
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Southport Police station enquiries
The Enquiry Office, The Police Station
Albert Road, Southport, PR9 0LL
Mon to Fri 10am to 8pm
Saturday 10am to 6pm
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For hearing impaired users. (Users pre-registered with the SMS emergency service can text 999).
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Also for hearing impaired users with access to a video device (eg smart phone or computer with microphone). This website provides access to a BSL interpreter for emergency calls only.
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If you are in danger you can call 999 without speaking.
Call 999 from a mobile:
If you don't speak or answer questions, press 55 when prompted and your call will be transferred to the police. Pressing 55 only works on mobiles and doesn't allow the police to track your location. If you don't press 55 your call will be ended.
Call 999 from a landline:
If you don't speak or answer questions and the operator can only hear background noise, they'll transfer your call to the police. If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again. Calling 999 from a landline automatically gives the police information about your location.
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An online form to quickly establish the most appropriate response. You can also reach this page via this QR code:
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CCTV video submission portal
If you have CCTV / video doorbell footage which you think the Police should be aware of you can upload it to this portal: https://unitedkingdom1cpp-portal.digital-policing.co.uk/merseyside/appeal/castle
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Crimestoppers
Anonymously report a crime or suspicious behaviour online or via telephone 0800 555 111
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Merseyside Police Contact Centre Facebook
Send a private message if you want to report a non-emergency crime and other concerns.
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X (Twitter)
@MerPolCC to report non-emergency crimes and other issues.
